I just came across a nice article on ICD-10 implementation today that you should take a look at. While aimed at hospitals, the concepts apply to all organizations, including behavioral health. This article was published on April 17, 2015 in a newsletter called the ICD10 Monitor. The author, Juliet A. Santos, MSN, CCRN, FNP-BC, presents straightforward, concrete ideas.
- Be proactive and expect delays.
- Avoid an all-or-nothing approach. If possible, start early.
- Consider staggering claims.
- Ensure that you are capable of submitting ICD-10 codes.
- Support the person/people responsible for coding.
- Establish efficient processes and contingency plans. Make sure providers know what to expect and how they are to interact with coder/billers who have questions.
- Have at least six months of operating funds available.
That last suggestion is more than worth considering. If possible, get a line of credit arranged now. If there are problems on the part of even one of your largest payers, you will need the cash.
I know that many of you see the ICD-10 switchover as a non-event. And for some of you, that is the case. Please prepare as much as possible so it will be the case for everyone!